Contact the Registrar's Office

The Registrar's Office is here to support and guide you through every step, from recruitment to convocation. We can assist with understanding program offerings, admissions processes, financial assistance options such as OSAP and bursaries, registration and enrollment, and institutional policies and procedures.

If you have a question about our services and supports, look below for the service option that works best for you. Not sure you’re in the right place? Visit the Registrar’s Office homepage to ensure you’re connecting with the right service area.

Check out some of our most frequently asked questions to see if this is the information you are looking for:

Important Dates, Deadlines and Resources

Stay updated on crucial dates, deadlines, and essential resources

General Inquiries

As the volume of inquiries can vary day-to-day, our availability for appointments or response time may change. Our peak times are May, September, and January. For the most accurate information, we encourage you to confirm our availability by reviewing the various contact options listed below.

Registrar's Office Contact Form

Inquiries are answered in the order they are received during our office hours.

Availability
Monday – Friday
8:30 am – 4:30 pm

Documentation and Service Requests

Location: Fennell Campus - Room C102

Various documentation services and options are available at the Registrar's Office for your convenience.

Availability
Monday – Friday
8:30 am – 4:30 pm

To request or access a service, complete the appropriate form ensuring you are submitting any necessary supporting documentation.

Appointments are available for support with Change of Name and Exemptions, information on how to book these are included in the appropriate link below. For OSAP related services and supports visit Financial Assistance.

Phone

If you have a general inquiry to discuss over the phone, please join our phone queue during regular business hours.

Average Response Time: Our goal is to respond to your inquiry and resolve it the same business day. If a call back is required, the average response time is 1-2 business days.

Availability
Monday – Friday
8:30 am – 4:30 pm

Student Advising

The volume of inquiries can fluctuate daily, affecting our availability for appointments or response times. Our peak times are May, September, and January. For the most accurate information, please confirm our availability by reviewing the various contact options listed below.

Future Student Advising

Location: Fennell Campus - Room C102

Deciding on a program can be challenging. Let us assist you in narrowing down your options, identifying programs that align with your interests and goals, and exploring career opportunities .

Schedule a 20-minute phone call, video chat or in-person appointment with one of our Recruitment Advisors to discuss your educational goals and get you started on your path. This service is by appointment only.

Availability
In-person appointments are only available at the Fennell Campus (C102) and are based on availability.

Monday – Friday
9:00 am – 11:30 am
1:00 pm – 3:30 pm

To book an appointment with an advisor, please call 905-575-2460.

Admissions Advising

The Admissions team is here to help you meet the eligibility requirements to enter your post-secondary or post-graduate programs at Mohawk College. The Admissions team can help domestic students with:

Location: Fennell Campus - Room C102

Book an appointment with the Admissions team using the "Book appointment" link below. Select the correct service type (phone or in-person) in the appointment booking portal.

Availability
In-person appointments are only available at the Fennell campus (C102) and are based on availability.

Monday – Friday
9:00 am - 11:30 am
1:00 pm – 3:30 pm

Financial Assistance Advising

Emailing Financial Assistance is a convenient way to get quick answers to your questions without needing to schedule an appointment.

Availability
Emails are monitored daily during business hours (See below), excluding holidays and campus closures.

Monday – Friday
8:30 am – 4:30 pm

Appointments (Virtual and In-person)

Scheduling an appointment with Financial Assistance can be beneficial for addressing more complex OSAP questions.

Location: Fennell Campus - Room C102

Book an appointment with the Financial Assistance team using the "Book appointment" link below. Select the correct service type (phone or in-person) in the appointment booking portal.

Availability
In-person appointments are only available at the Fennell campus (C102) and are based on availability.

Monday – Friday
10:00 am – 11:30 pm
2:00 pm – 3:30 pm

Scheduling a Campus Tour

Book an in-person campus tour and see why over 11,000 students choose Mohawk College every year! We'll have one of our tour ambassadors show you around campus so you can discover Mohawk for yourself.

Available Tour Locations:

Virtual Campus Tours are always available 24/7.

Popular Services offered outside of the Registrar's Office

Indigenous Student Services

Location: Fennell Campus - Room A114

Indigenous Student Services offers supports, services and space for First Nations, Metis and Inuit (FNMI) learners.

Availability

Indigenous Student Services is open for in-person visits Monday to Friday between 9:30 am and 3:30 pm, while appointments remain available between 8:30 am and 4:30 pm.

In-person appointments are based on availability. Contact our team directly, to book an appointment.

Services for International Students

Discover the comprehensive support services tailored for international students at Mohawk College, ensuring a smooth transition and enriched academic experience.

Academic Advising (Current Students)

Get in touch with your Student Success Advisor from your program area to get advice on program planning, changing programs, academic status, program pathways, success plans and more!

Support is available in multiple formats.

ONE Card

The ONE Card is the most important piece of identification you will have while at Mohawk College.

The ONE Card is your complete access to the Mohawk Community. The benefits associated with this card include savings, convenience, flexibility and security.

Transportation and Parking Services

There are many alternatives to get to campus without driving alone. In fact, 70% of our students get to campus by transit, carpool, bike, or walking, because they know it saves money and is less stressful. Explore your transportation options.

Student Housing

Mohawk College offers a variety of student housing options, including on-campus residence halls equipped with modern amenities.

Additionally, students can explore off-campus housing options located conveniently near the college campus.

Need Help Now

If you need immediate mental health support, there are services available 24/7. If there is an immediate risk of harm to yourself or others, contact 911.

Our commitment to equity, diversity and inclusion

At Mohawk College, we are dedicated to achieving a more diverse, equitable, accessible, and inclusive environment for all who learn, live, and work within our community – an environment characterized by a fundamental shared commitment to respectful engagement and human dignity. We value the student experience and academic freedom and welcome and support a diversity of perspectives.