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I'm familiar with placing multiple pages from a pdf into an Illustrator document, using the Place dialog/Import Options window, however when I tried to do it today I only got the option to select a single page at a time. From memory, I was expecting a checkbox below that, to select a range of or all pages (as described at https://helpx.adobe.com/illustrator/using/importing-pdf-files.html).
Is this something that has changed/moved in the latest update, or are there limitations that mean the option may not be available for all PDF files?
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When you did choose to Place the PDF did you select Show Import Options?
Or did you want to Open, which will give you a full range of options.